Chuck talks about measuring team delivery, using cycle time, escaped defects, planned-to-done ratio, and team happiness. Cycle time measures productivity. Escaped defects predict customer satisfaction. The planned-to-done ratio of a team’s backlog speaks to its predictability. And team happiness is an indirect measure of the team’s health, which also impacts speed and quality of delivery.
- This episode highlights the metrics found here, https://www.agileconnection.com/article/4-balanced-metrics-tracking-agile-teams
- Chuck talks about niko-niko charts. This page goes into more detail, http://agiletrail.com/2011/09/12/how-to-track-the-teams-mood-with-a-niko-niko-calendar/
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